Client Satisfaction Survey

Client Satisfaction Survey

Professional Audio Consultants believes that the job is not finished until the client is satisfied. To that end, we continually look for ways to improve our performance. As a valued client you can help us greatly by taking a few moments to complete this questionnaire.

Please answer the following using a scale of
1-5 where: 5 = greatly exceeded my expectation 3 = met my expectation 1 = did not meet my expectation

    How do you feel about the system we designed for you in terms of:

    Design (1-5)

    Ease of use (1-5)

    Performance (1-5)

    How was your experience with your designer?

    Courtesy and personal touch (1-5)

    Knowledge and expertise (1-5)

    Attention to detail and follow-up (1-5)

    Overall (1-5)

    How was your experience with your project manager?

    Courtesy and personal touch (1-5)

    Knowledge and expertise (1-5)

    Attention to detail and follow-up (1-5)

    Overall (1-5)

    Please rate the installation process in terms of:

    Ease of scheduling (1-5)

    On-time arrival of staff (1-5)

    Staff courtesy (1-5)

    Neatness and respect of your home (1-5)

    How was your experience with our office?

    Courtesy (1-5)

    Handling Inquiries (1-5)

    Invoicing/billing (1-5)

    Overall (1-5)

    Overall, how was your experience with PAC? (1-5)

    Based on this experience, would you recommend PAC to a friend or colleague?